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Season Pass FAQ's
Season Pass FAQ's
HOW AND WHEN CAN I PURCHASE MY 2014 BIKE PARK SEASON PASS?
Season passes are available now for purchase online or by calling 973-827-2000 ext. 1 or in person at the Bike Center during normal operating hours. Season Passes may be picked up during normal operating hours at the Bike Center.
Both of these items can be completed online or in
person at Guest Services.
HOW DO I UPLOAD MY PHOTO?
We've built a custom online photo upload tool to allow you to center, crop and upload your own digital photo for your season pass. Click Here to upload your photo.
WILL MY SEASON PASS BE MAILED TO ME?
No- Bike Park Season Passes will not be mailed to guests. They are available for on-site pick up only starting Friday October 11, 2013.
WHEN IS THE GUEST SERVICES DESK OPEN?
Bike related guest services issues can be addressed in the Bike Center during normal operating hours.
WHAT BENEFITS ARE INCLUDED WITH MY SEASON PASS?
Glad you asked! There are quite a few EXCLUSIVE benefits for Season Passholders ONLY! Click here to view the list of benefits.
WHEN DOES MY SEASON PASS EXPIRE?
All 2014 Bike Park Season Passes and privileges expire after the last day of the 2014 season.
CAN OTHER PEOPLE USE MY SEASON PASS?
Hate to be a downer, but season passes are non-transferable under any circumstances. No exceptions.
CAN MY SEASON PASS BE REVOKED?
Yes. Your season pass is the property of Mountain Creek. If any Mountain Creek staff determines that a passholder exhibits improper, endangering or illegal behavior, the pass and all privileges and benefits associated with the pass will be revoked for a specific period of time up to and including the remainder of the season, dependent upon the nature of the offense at the discretion of the resort staff.
WHAT ARE THE MOUNTAIN CREEK AGE CATEGORIES FOR SEASON PASSES?
CHILD PASSES are defined as ages 12 & under, ADULT PASSES are for ages 13 & up. Ages 80 and up receive a FREE season pass...bless you, we should be so lucky.
WHAT IS THE REFUND/CANCELLATION POLICY FOR SEASON PASSES?
View our complete cancellation policy here.